Privacy Policy

Privacy Policy

The Helio Group is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing or using our website or services, you agree to this Privacy Policy

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

  • Name, email address, phone number, job title, and company affiliation

1.2 Technical and Usage Data

  • IP address, browser type, device information, operating system

  • Pages viewed, time spent on site, and clickstream data

  • Cookies and similar tracking technologies (see Section 7)

2. How We Use Your Information

We use your data for the following purposes:

  • To provide and improve our services and website

  • To personalize user experience

  • To communicate via email or other channels (e.g., newsletters, updates, support)

  • For internal analytics and business intelligence

3. Sharing and Disclosure of Information

We may share your information with:

  • Service providers and subcontractors (e.g., hosting providers, analytics tools)

  • Affiliates and subsidiaries, under strict confidentiality

  • Legal and regulatory authorities when required by law

  • Business partners or in the event of a business transfer (merger, acquisition)

We do not sell your personal data.

4. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete it promptly.

5. Your Data Rights

Depending on your jurisdiction, you may have the following rights:

  • Access – Request a copy of your data

  • Rectification – Correct inaccurate or incomplete data

  • Erasure – Request deletion of your data (“right to be forgotten”)

  • Objection/Restriction – Limit or object to our processing

  • Data Portability – Request data in a portable format

  • Withdraw Consent – Revoke previously granted permissions

  • Do Not Sell or Share My Personal Information (CCPA/CPRA)

To exercise your rights, please contact us at  info@heliogrp.com

6. Data Retention and Security

We retain your data only as long as necessary for the purposes described or as required by law.

We use industry-standard encryption, secure servers, access controls, and regular audits to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your preferences

  • Analyze site traffic

  • Provide targeted advertising

You can manage cookie preferences via your browser or our Cookie Settings Panel.

8. Email Communication and Marketing

You may receive emails from us regarding:

  • Service-related notices and updates

  • Newsletters, promotions, or new offerings (with opt-in/opt-out options)

You can unsubscribe at any time using the link provided in the email or by contacting us.

9. International Data Transfers

If you are located outside the United States, your information may be transferred, stored, or processed in the U.S. or other countries where we or our partners operate. We implement appropriate safeguards, including Standard Contractual Clauses (SCCs), to protect your data.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review it regularly.

11. Contact Us

If you have any questions, requests, or complaints regarding this policy, please contact:

Helio Group
Privacy Compliance Team
Email: info@heliogrp.com
Phone: [+1-315-209-3307]