HELIO Survey Results
2023 SURVEY
Patient Support Compliance
Annually HELIO conducts a survey of life sciences companies related to their compliance efforts of their patient support services programs. Here are the full results:
ORGANIZATIONAL STRUCTURE
Where is your Patient Services team located within your organization?
Does your company have an individual in Compliance or Legal who is involved/responsible for Patient Services activities/approvals?
FUNDING TO INDEPENDENT CHARITIES PROVIDING PAPS
PATIENT ASSISTANT PROGRAMS
TEAM STRUCTURE & SERVICES
DATA PRIVACY AND CONSENT
MONITORING & AUDITING
CONTACT US FOR MORE INFORMATION
Email us by filling in the form below or call us at (605) 390-6737.
2022 SURVEY
Patient Support Compliance
Annually HELIO conducts a survey of life sciences companies related to their compliance efforts of their patient support services programs. Here are the full results:
ORGANIZATIONAL STRUCTURE
Where is your Patient Services team located within your organization?
Does your company have an individual in Compliance or Legal who is involved/responsible for Patient Services activities/approvals?
FUNDING TO INDEPENDENT CHARITIES PROVIDING PAPS
PATIENT ASSISTANT PROGRAMS
TEAM STRUCTURE & SERVICES
DATA PRIVACY AND CONSENT
MONITORING & AUDITING
CONTACT US FOR MORE INFORMATION
Email us by filling in the form below or call us at (605) 390-6737.
2021 SURVEY
Patient Support Compliance
Annually HELIO conducts a survey of life sciences companies related to their compliance efforts of their patient support services programs. Here are the full results:
SURVEY OF PARTICIPANTS
ORGANIZATION STRUCTURE
Where is your Patient Services team located within your organization?
Does your company have an individual in Compliance or Legal who is involved/responsible for Patient Services activities/approvals?
FUNDING TO INDEPENDENT CHARITIES PROVIDING PAPS
PATIENT ASSISTANT PROGRAMS
TEAM STRUCTURE & SERVICES
DATA PRIVACY
MONITORING & AUDITING
2020 SURVEY
Optimizing Complaint Patient Support
At the Pharmaceutical Compliance Congress 2021 Virtual Event, HELIO surveyed pharmaceutical companies about their patient services programs. Here are the full results:
SURVEY OF PARTICIPANTS
ORGANIZATION STRUCTURE
Where is your Patient Services team located within your organization?
REIMBURSEMENT SUPPORT / BENEFITS INVESTIGATIONS
Does your Company provide reimbursement support service(s) using reimbursement support personnel?
Who does your Company use for reimbursement support?
Are you recording the calls of your reimbursement specialists?
Do you provide any reimbursement support to patients using your product for an unapproved indication?
CLINICAL EDUCATORS / NURSE EDUCATORS
PATIENT ASSISTANCE PROGRAMS